Our Commitment to Excellence
At MSR, our mission is to provide an exceptional property management experience for both property owners and tenants. With a genuine passion for what we do, we are dedicated to fostering long-term business relationships built on trust, transparency, and communication. Our portfolio of rental properties continues to grow each month, and we take great pride in delivering personalised service. We prioritise getting to know both our owners and tenants, ensuring that every interaction is grounded in professionalism and respect. We believe that clear communication and honesty are the cornerstones of a successful partnership.
Fun Fact: Our longest-standing landlord has been with us for 28 of our 33 years in business.
Our comprehensive property management services include:
- Tenant Relations: Addressing tenant concerns promptly and professionally, ensuring a positive experience for both owners and tenants.
- Compliance & Legislation: Keeping up-to-date with the latest laws and regulations to safeguard your investment supported by REIQ
- Rent Collection: Efficiently managing rent collection and ensuring timely payments.
- Property Inspections: Conducting thorough inspections every three months, with detailed reports provided.
- Maintenance Coordination: Overseeing all necessary maintenance and repairs to keep your property in optimal condition.
- Legal Support: Providing assistance with court applications, if required, to resolve any disputes or issues.